UNDER CONSTRUCTION

Virus Removal and protection
We support Macafee and Symantec Anti-Virus solutions. Prevention is one of the the keys to keep your PC fast and safe

How They Attack (Vulnerabilities):
Vulnerabilities are flaws in computer software that create weaknesses in the overall security of the computer or network. Vulnerabilities can also be created by improper computer or security configurations. Threats exploit the weaknesses of vulnerabilities resulting in potential damage to the computer or personal data.

How Do You Know:
Companies announce vulnerabilities as they are discovered and quickly work to fix the vulnerabilities with software and security "patches"

What To Do:
Keep software and security patches up to date.
Configure security settings for operating system, internet browser and security software.
Develop personal security policies for online behavior.
Install a proactive security solution like "Norton Internet Security" to block threats targeting vulnerabilities.

SPAM Removal and Protection
We support Macafee and Symantec Anti-Virus solutions. Prevention is one of the the keys to keep your PC fast and safe

How They Attack (SPAM):
Email SPAM is the electronic version of junk mail. It involves sending unwanted messages, often unsolicited advertising, to a large number of recipients. SPAM is a serious security concern as it can be used to deliver Trojan horses, viruses, worms, spy ware, and targeted phishing attacks.

How Do You Know:
Messages that do not include your email address in the TO: or CC: fields are common forms of SPAM
Some SPAM can contain offensive language or links to Web sites with inappropriate content

What To Do:
Install SPAM filtering/blocking software
If you suspect an email is SPAM, do not respond, just delete it
Consider disabling the email’s preview pane and reading emails in plain text
Reject all Instant Messages from persons who are not on your Buddy list
Do not click on URL links within IM unless from a known source and expected
Keep software and security patches up to date

Spy Ware Removal and Protection
How They Attack Spy ware (Spy ware):
can be downloaded from Web sites, email messages, instant messages, and from direct file-sharing connections. Additionally, a user may unknowingly receive spy ware by accepting an End User License Agreement from a software program.

How Do You Know:
Spy ware frequently attempts to remain unnoticed, either by actively hiding or by simply not making its presence on a system known to the user

What To Do:
Use Norton Internet Security to proactively protect from spy ware and other security risks
Configure the firewall in Norton Internet Security to block unsolicited requests for outbound communication
Do not accept or open suspicious error dialogs from within the browser
Spy ware may come as part of a "free deal" offer - do not accept free deals
Always read carefully the End User License agreement at Install time and cancel if other “programs” are being installed as part of the desired program
Keep software and security patches up to date

Phishing Protection
How They Attack (Phishing):
Phishing is essentially an online con game and phishers are nothing more than tech-savvy con artists and identify thieves. They use SPAM, malicious Web sites, email messages and instant messages to trick people into divulging sensitive information, such as bank and credit card accounts.

How Do You:
Known Phishers, pretending to be legitimate companies, may use email to request personal information and direct recipients to respond through malicious web sites.
Phishers tend to use emotional language using scare tactics or urgent requests to entice recipients to respond.
The phish sites can look remarkably like legitimate sites because they tend to use the copyrighted images from legitimate sites.
Requests for confidential information via email or Instant Message tend to not be legitimate.
Fraudulent messages are often not personalized and may share similar properties like details in the header and footer.

How Can You Help:
If a legitimate Web page has been misidentified as a known or suspicious phish site, please report this misidentified page to the Symantec Security Response team at Submit false positive phish Web page .Norton Authenticated Web page has been verified by Symantec as belonging to the company represented. Please use the Norton Authenticated Request Form for legitimate Web sites you want to be evaluated as Norton Authenticated.

Malware Protection
How They Attack (Malware):
Malware is a category of malicious code that includes viruses, worms, and Trojan horses. Destructive malware will utilize popular communication tools to spread, including worms sent through email and instant messages, Trojan horses dropped from web sites, and virus-infected files downloaded from peer-to-peer connections. Malware will also seek to exploit existing vulnerabilities on systems making their entry quiet and easy.

How Do You Know:
Malware works to remain unnoticed, either by actively hiding or by simply not making its presence on a system known to the user

What To Do:
Only open email or IM attachments that come from a trusted source and that are expected.
Have email attachments scanned by Norton Internet Security prior to opening.
Delete all unwanted messages without opening.
Do not click on Web links sent by someone you do not know.
If a person on your Buddy list is sending strange messages, files, or web site links, terminate your IM session.
Scan all files with an Internet Security solution before transferring them to your system.
Only transfer files from a well known source.
Use Internet Security application to block all unsolicited outbound communication.
Keep security patches up to date.

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